Privacy Policy

This policy applies to the Elevate Clarity professional workspace platform.

Information we process

We process account details, billing references, uploaded documents, service communications and limited AI usage metadata required to provide and secure the service. Payment card details are handled by Stripe and are not stored by Elevate Clarity.

Subscriptions and payments

Where you hold a plan we process the plan and its status, the billing interval and renewal date, your Elevate Credit balance and credit transaction history, consulting session requests and invoice records. Card payments and recurring billing are handled by Stripe, Inc.; card numbers and security codes are submitted directly to Stripe and are never received or stored by Elevate Clarity. Billing, invoice and tax records are kept for as long as accounting, tax and recordkeeping law requires, which may extend beyond the closure of an account.

Documents and AI

Documents are stored privately and delivered through authorized downloads. AI requests are sent only to configured providers to deliver the selected tool. Operational logs avoid retaining sensitive raw prompts where possible.

Your choices

You may request access, correction or deletion subject to legal, security, billing and recordkeeping requirements by contacting support@elevateclarity.net.

Full policies

This summary covers the Elevate Clarity workspace and supplements the full Terms of Use and Privacy Policy published at elevateclarity.net. Where a subject specific to the workspace is addressed differently, these workspace terms govern that subject.

Contact

Elevate Clarity Consulting LLC · support@elevateclarity.net