Terms of Service

This policy applies to the Elevate Clarity professional workspace platform.

Service terms

Elevate Credits are internal, non-transferable service credits and are not cryptocurrency, investments, deposits or tradable assets. AI-generated material may contain errors and must be reviewed before use. The platform does not provide legal, tax, accounting, investment or financial advice. Professional services are governed by the accepted request scope and quote.

Acceptable use

You must provide lawful content, respect third-party rights, protect your login credentials and use the service only for legitimate business assistance. We may suspend accounts that create security, legal or operational risk.

Subscription plans

Plans are offered at four levels (Essential, Growth, Professional and Enterprise). Each includes a monthly allowance of Elevate Credits, a set number of live consulting sessions, a support response target and the further benefits shown on the Plans & Billing page. Allowances are released month by month on annual plans as well as monthly plans, do not carry over between months unless stated, and are not transferable between accounts.

Automatic renewal and billing

Subscriptions renew automatically until you cancel them. Starting a plan authorizes recurring charges to your payment method at the interval you select. Monthly plans renew each month and annual plans every twelve months, on the date of the original purchase. Prices are charged in United States dollars, and the price, billing interval and renewal date shown at checkout are the terms that apply to the charge. If a renewal payment fails, the processor may retry it and plan benefits may be suspended while the account is past due. We give advance notice to your account email before increasing the price of an existing subscription or materially reducing its benefits, and the change applies from the next renewal after that notice.

Cancellation

You may cancel at any time from Plans & Billing, or by emailing support@elevateclarity.net from your account address. Cancellation takes effect at the end of the period already paid for: your benefits, remaining session allowance and access continue until that date and no further charge is made after it. Elevate Credits already in your balance stay available while your account is active; cancelling stops future monthly allowances but does not remove credits already granted.

Payments and refunds

Card payments and recurring billing are processed by Stripe, and full card details are never received or stored by Elevate Clarity. Credits are granted only after verified payment confirmation. The unused remainder of a period already paid for is not refunded automatically. Refund requests should be sent to support@elevateclarity.net within thirty days of the charge concerned; duplicate charges and charges caused by our own billing error are refunded in full, while credits already spent, professional work already delivered and consulting sessions that have taken place are not refundable. Nothing here removes a refund, cancellation or other remedy you have under mandatory consumer law.

Full policies

This summary covers the Elevate Clarity workspace and supplements the full Terms of Use and Privacy Policy published at elevateclarity.net. Where a subject specific to the workspace is addressed differently, these workspace terms govern that subject.

Contact

Elevate Clarity Consulting LLC · support@elevateclarity.net